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Tikona Wifi
Tikona Digital Networks was founded in 2008 by veterans from the telecom industry, who have built some of the largest telecom networks in India. With a vision to be a leading Broadband and IT services company, offering innovative products and solutions to home, enterprise and service provider customers in India, Tikona Digital Networks believes that the next generation services will change the way India lives, transacts, and communicates. TDN is adequately funded by top end global investors and is committed to comply with the highest standards of corporate governance.
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Tuesday, 6 March 2012

Tikona Broadband-The Leaders in Wireless Broadband


The internet has become an integral part of our lives today. From being just a means to keep ourselves entertained, the internet has become the new mantra of how business is taken care of nowadays. With computers and the internet becoming cheaper every year, the total user base of net users has grown exponentially across the demographics in India.

A study by Internet and Mobile Association of India has shown that about 5 to 7 million internet users are added every month in India with a huge upcoming user base in small-towns across the country. Currently there are more than 100 million internet users in the country.

Tikona Digital Networks which has one of the world’s largest savvy outdoor Wi-Fi networks providing Secured Wireless Broadband feels that it is of utmost importance that a complete broadband experience is provided to sustain this growth. Tikona Digital Networks has come up with a very innovative program to engage its users called ‘Broadband Completely’ which is a way to introduce the concept of speed, savings, services and security for internet users.
The campaign is slated to be held across 36 Indian cities and is the first of its kind “Experience first, pay later” experience for broadband users in India. According to Heramb Ranade, Head of Marketing, Tikona Digital Networks customers today live on new innovative mobile applications and services driven by an unsaid need always-on-the-network reality, with 3G now and other advanced wireless technologies based on 4G wireless technology standards this reality is set to become rampant on the broadband users radar. Unlike 3G which offers an average usable data transfer speed of 1-3 MBPS, our new broadband technology will offer speed of 4 MBPS complemented with features like bill limit guarantee, anti-virus for security and world class customer response services.”

The company also has significantly improved upon its already topnotch customer care services by resolving issues sooner than the promised timeframe. It is evident from the fact that existing customers of Tikona Digital Networks are pretty happy and are giving rave reviews for the ISP, like Mr. Nishant Giri, who had this to say “I am happy with the Technical Team and its support, especially Nitin Gharge who helped me to resolve the internet problem. It was not working and he helped to resolve the problem and also guided me so that the same problem does not occur in the future as well.”  And this is not an isolated incident, of the many people we have spoken to; almost all of them praised Tikona Digital Networks.

Mr. Mudit mathur says Thanks for the instant solution. I really appreciate your work procedure to solve any technical problem/query with the help of such software ("Net meeting") which are helpful for people who don't know any technical terms related to a Network. I hope you will continue to provide fast support solutions for such Network related query.”  
Tikona Digital Networks is quite bullish when it comes to the quality of its services that it provides to home users and the SOHO segment. The company has more than 2, 00,000 subscribers and is expanding massively in tier-I and tier-II cities.
Tikona Digital Networks is expected to be even more aggressive with its ambitions this year and so far the company has shown impressive market dominance. The Secured wireless Broadband Service provider is not only promising new innovations in the broadband industry this year but is also eyeing its goal for total dominance over its rivals by providing the best customer service and connectivity to its customers.

Wednesday, 29 February 2012

Tikona Broadband- Coverage… Like Cloud Computing


Is your ISP giving you nightmares? Are you tired of the frequent connection loses? Wished you could just throw away that damn router out of the window and wished that you could find something that could make life a little bit easier for you

Well, if you were bound by network coverage issues and were hell frustrated with all that you had been facing till now, it’s time to let go of your old ISP, who has been giving you nightmares and open up a whole new world of opportunities with Tikonabroadband.

Why Tikona Broadband?

Well, to tell you fully, first let’s talk about cloud computing a bit. According to Wikipedia[http://en.wikipedia.org/wiki/Cloud_computing ]“Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a metered service over a network (typically the Internet).”
And as we all know that so many services these days are relying heavily on cloud computing, so to reap the benefits of cloud computing, we really first need to have a connection that is stable and efficient enough like Cloud Computing itself, to allow us to access our files and documents stored online on a server. That is where Tikona’s superior connection comes into play.
Not a whole lot of big companies have coverage that penetrates deep within the country, as the bulk of their services are limited to major cities and a few other small cities, so as a result people are forced to go in for a whatever connection they could get.
But Tikona Broadband’s Superior coverage is not limited to major cities and small towns, in fact Tikona has gone where no other (with the exception of BSNL) has gone before, i.e. outside the major metropolitan cities and into the heart of the country. Now you don’t have to be stuck with your slow and unreliable network…. Tikona Broadband is known for:

·         Coverage- The superior coverage of Tikona broadband has been trusted by thousands of        satisfied customers and the numbers are still growing.

·                Speed- Tikona Broadband boasts of speeds upto 4 mbps and is one of the fastest ISP in India.

·         Reliability- It is one of the most reliable ISP in the country and has been providing quality services to a few of the major corporates.

·         Stability- Unlike other ISP’s, Tikona’s groundbreaking service is known for its superior stability. The network doesn’t have any downtimes and is always connected.

There was a time when people had no choice but to hire the services of whichever ISP that they could their hands on, as they had no other option. But now, you have a choice, since our network has crossed the limitations of boundaries and we are now available in more than 38 cities in India including the major cities.

If you ever wished that you could have a connection that was at par with international standards but was also easy on your pockets, then look no further than Tikona Broadband. Let us give you the service that you deserve and connect you to your digital world, because at Tikona, We Care…

Friday, 3 February 2012

Tikona Wifi - A Quality Internet Service Provider (ISP)


Are you tired of your slow internet connection?  Feel like getting rid of your Stone Age broadband connection? It’s time you switched over to Tikona Wifi, a quality service from Tikona broadband and ditch that unreliable network which has been trying to sell themselves by promising faster speeds and a reliable network…
Choosing the internet service provider that’s right for you can be a daunting task. But if you happen to know what you are actually looking for in your connection and how you plan to use it, can help you in determining what kind of a broadband service you finally end up with.
Tikona Wifi services from Tikona broadband provide you with a connection that not just provides you with the basics but is loaded with additional features as well… Like…
·         Speed

Do you surf a lot of bandwidth hungry websites? Do you download and stream a lot of movies and music online? Determining these factors can help you narrow down to exactly how fast you want your broadband connection to be and whether the speeds are consistent or not. Tikona digital networks Wifi services provide you with upto 4 Mbps speeds and keeps you posted on the latest happenings on web 2.0  

·         Reliability

One of the most important factors to consider while going for a new connection is whether the service provider is reliable or not and how long have they been in the market as well as their market reputation. Tikona as a company has been providing reliable broadband connection for thousands of customers and our happy customers are testimony to our standing in the market.

·         Price

Pricing is a major factor while deciding on a new broadband connection. And With so many service providers in the market, it is always wise to figure out “who is providing the maximum bang for every buck”. It is always advisable to go in for an unlimited broadband connection as it is easy on the pockets and saves you from unintended surprises at the end of the month. We at Tikona strive to provide our customers with a Broadband service that is easy on their pockets as well as enables them to save on the extra cost such as the setup fees. 

·         Extra add-ons

Many service providers are providing extra add-ons with a new broadband connection these days. Like a free webpage, anti- virus solution and custom email IDs. It is always a good thing to determine who is offering you the best overall experience. Tikona offers a range of added benefits with its Wifi connection including a free antivirus.

·         24/7 tech support

This one is probably the most important, since we all know that the internet does have downtimes and it helps if the service provider is available to help us get back online. Having a 24/7 tech support is of utmost importance because you never know when you might face problems logging in, and for an average person has little or no idea about how to fix the problem. At Tikona, we not just offer reliability and speed with our broadband services, but we also excel in providing state-of-the-art customer support. So, you can always count on us.

It is a good idea to go through each and every ISP’s website to determine which one is the best for you and also who is providing the maximum perks for every penny spent. Since, ultimately it’s you, who’s got to pay the bill and going in for a broadband connection that offers reliability, affordability and connectivity is always the best deal in town.

Thursday, 2 February 2012

Tikona Wifi- The Broadband For the Savvy

Tikona Digital Networks has been a broadband wizard since 2009. They have completely transformed the way broadband has been perceived in India till now. Every day Tikona Wifi works towards making India a connected nation by taking one small step at a time, since “small steps lead to huge accomplishments” and Tikona Digital Networks hope to achieve this with their distinct…
  • Vision
The dream that they share is shared by every Indian today, and that is to be a country that is well informed and connected. Tikona Wi-Fi is investing millions to realize that dream with support from foreign investors.
Every major country in the world has reached a point where they are globally connected and share information without any hindrance, but India still lags behind when it comes to sharing that status quo.  Tikona Digital Networks believes in changing that, by taking broadband to the parts of the country, where it was not deemed possible before.  Tikona Wifi can dare try to change this when everyone else has failed because we have the…
  • Advanced Technology
Tikona Digital Networks advanced wireless broadband technology is not only taking out the wires and cables out of the business but it is also aiding in expanding the reach of the standard broadband connection. Wherein, people need not be restrained by wires and can freely share their thoughts and ideas from wherever they want, be it their living room or while lazing around on the couch.
 Offering blazing fast speeds of up to 4mbps and 24/7 customer support, Tikona Digital Networks is one of the fastest and most reliable broadband service providers in India. Also, the comprehensive anti-virus solution offered by Tikona Digital Networks ensures that you and your family remain safe from the imminent dangers of cyberspace.
On a Tikona broadband connection your movies play faster and your websites open up at lightning fast speeds, plus a well-trained and highly qualified team of professionals work round the clock to ensure that your internet experience is at par with the global standard. And we are here to make sure that everyone can experience that standard by making ourselves the most…  
  • Reachable and affordable
Tikona Wifi is slowly establishing itself as the standard, when it comes to providing quality broadband service at an affordable price. If you truly want to know what a true internet experience feels like, drop us a mail at customercare@tikona.in  and let our experts guide you to choose the perfect plan that suits your budget and your needs.

Tikona Digital Networks has always believed and stood for quality, commitment and reliability, because anything less will hinder the dream that you and we have shared in common. 

Friday, 20 January 2012

Securing Your Wireless Network – A Guide For The Novice



What if someone is scanning and reading your private information from your computer right now? Would you like it if your bank account details and online transaction details went into the wrong hands? Scary isn’t it? In the previous post we talked about the dangers of using an unsecured wireless connection, but how do we actually go about securing it?
Let’s see how you can actually tweak and manage your wireless network and turn it into something like the Great Wall of China… None of us would ever have to worry about getting hacked, losing valuable information or ending up with hefty bills (coz’ Mr.Unauthorized decided to have some fun at your expense) if you just asked yourselves these two simple questions:
·         What are WEP and WPA encryption and why the hell should I use them?
Encryption is the first line of defense for any network, computer or router and there are no exceptions. Will you be surprised if I told you that most of the routers ship with the encryption turned off?  Have you turned it on? If not, now would be the right time to do it, as not doing so will leave you completely exposed and vulnerable.
Earlier networks used to rely on WEP but the more recent WAP and WAP2 are more secure and difficult to hack, so I would advise that you go either with WAP or WAP2 when you go about securing your network. If you are using an older router that supports WEP only, then going in for a 128 bit encryption is what I would advise but make sure that the manufacturer has not issued any firmware upgrade (it can make the router WAP and WAP2 compatible).
Once you are done setting it up make sure to change the default name and password for the network or simple enough go for a service provider who does it all for you…


·         I have a router with firewall, why would I need to use these security features?
Though your firewall might stop a hacker from compromising your computer, it definitely can’t stop anyone from getting onto your network if they are within range of your Wi-Fi signal. That’s why it is always advisable to run software firewalls on every PC on the network, without a proper encryption and firewall anyone can use tools to spy on all the outgoing and incoming traffic on your Wi-Fi.


Securing your network is the first thing that you should do, when you either install a new or upgrade an existing wireless connection, not only will it save you from the dangers of losing your most intimate information but it might even cause financial damage, because all it takes is just a small mistake to let that peeping tom onto your network and into your life…

Visit for more Information About Tikona Broadband and Tikona Wi-Fi

Thursday, 19 January 2012

Tikona Review


Hi


I had a very nice experience with Tikona customer care executive NAVDEEP(hope i spelled your name right He solved all my queries am a happy Tikona user. He was pleasant and patient all the way. I myself work in a customer care, so i know how important this can be

NAVDEEP hope this helps you.


Regards
Mohd Aman
user id = 1104980833



                                                                                                                                                                                              
Hi



I would recommend this connection, as speed is good & also at affordable price. l have taken this decision after due consideration of other ISPs & their respective plans & demos
Order: l ordered this connection by filling request form on their site tikona.in. A day after l got call for order taking & free demo..l liked the speed that l was getting so l ordered it with plan of 4Mps.

Installation: I had to call 2 times to get installation as salesman promised me ll get installation on next if paid cash, but got it after 4 days. After installation l checked speed it was wooping 3.2Mps to 3.7Mps.. so more or less same speed for what l m paying for..!   Main reason l get such good speed is that their access point is near my building.

Conclusion: Strongly recommended

                                                                                                                                                                                             


   Hi Friends


I chose to go for Tikona broadband after much consideration and in a day of getting the connection I must say I feel pretty happy with my choice. Following are a few reasons I took the decision

1. I was using reliance broadband+ and reliance 3G 5 GB plan. I finally decided to terminate both connections. The so-called 3.1 Mbps reliance broadband never gave me speed above 256 Kbps most of the time for years. The max speed it would have reached was around 1 Mbps and this happened in rare occasions. It was very disappointing to get dial-up speed sometimes.

2.For faster speed I took 3G and even bought a 28.8 Mbps capable Vodafone usb dongle to take full advantages of the super-fast 3G.The max speed I got was around 6/7 Mbps. Initially it’s very exciting to use such fast internet but It costs me around 1200 RS excluding tax just for 5 GB and sometimes when I crossed the limit I had to pay a lot for those extra data usage. It seemed to me it’s not worth paying so much even though I have no complaints about the speed..

3. I was really interested in the 999 hurricane 10 Mbps plan from You BB. But You is not available in my building. Airtel is also not available here. So I thought of giving tikona a try. TATA indicom broadband was not an option for me as I had already experienced it’s pathetic connection a few years ago.

So I filled the form on tikona website for a free demo on Nov 1st.I decided to take the 849 ADBB 9 GB plan. The sales guy called me up in the afternoon when I was in office and I told him to come to my house early next morning. He turned up around 10:30 on Nov 2nd and gave me a demo. The
speedtest.net showed 2.1 Mbps. I opened a few websites. It worked fine. I was pleasantly surprised when I said I would take the 849 2 Mbps plan. and the sales guy told me that Tikona had launched a 4 Mbps,799,15 GB plan on Nov 1st .I was not aware of this new plan and when the guy told me about this plan without thinking for a sec I decided to take the new plan. So the guy left with the money and told me in 2 days the engineer would come for installation.

I got the user id and password next day on my mail and cell respectively. I didn’t receive any call in two days. So on 5th Nov I called their customer care and asked for the status. The guy said within 6 days of payment installation would be done. I was shocked as the sales guy said it would take 2 days and it’s mentioned in the connection receipt within 3 days of payment installation would be done. I argued with the guy on phone and said nowhere there’s mentioned it would take 6 days for installation. So I just hung up and went to tikona website and posted a message on the order tracking option to install ASAP.

To my surprise 2 engineers came for installation around 7 PM same day. One guy went to the roof to install the switch and the other guy was with me by my laptop. The funny thing is that this dude started browsing my folders. I asked him if the setup is done and he said the other guy on the room would let us know. Then he asked me for my songs folder and movies folder and transferred some stuff to his blackberry. I was like wth.!!!!!!Seriously tikona hire some professionals not college kids as engineers.

After an hour or so the other guy came from the roof and asked me to login with my userid. The first thing
I checked was
speedtest.net.It showed 3.9 Mbps for dl speed. Then I downloaded some file on IDM, The speed was hovering within the range of 250-500 KB/s. Then I downloaded a torrent in uTorrent. The speed was pretty good. Around 400-450 KB/s. Within 24 hours of taking connection I have tested in speed test like 10 times. Every time It gave me download speed within 3.9 to 4 Mbps and the Uload speed around 0.5 Mbps. So it’s pretty consistent. Also I saw a few videos on YouTube. There was continuous streaming without any buffereing which was impressive.And It hasnt got disconnected once in a day.I can only hope it stays the same in the future.

The pricing is impressive compared to a lot of other ISPs.The speed is pretty good and consistently around 3.5 - 4 Mbps.The connection has been pretty stable for a day without getting disconnected even once...I have heard the technical support staff is pretty efficient too although I hope I will never have to contact them.Also the tikona self care site gives the data usage per session.Paying bills online looks easy too.


All in all I am very satisfied with the connection.


Wednesday, 18 January 2012

Tikona Broadband Review

Hi


This guy provided me the Fastest Resolution Ever that i have got form Tikona Services. He actually initiated by telling me how i can resolve my problem if in case the similar problem creeps in.

I hope this kind of service continues in future as well..

Mahesh Khandelwal
Customer Id- 1100499546

Ph- 9999239299
                                                                                                                                                                                             


Hi



 User Id: 1104369889
Mobile:  9052914555

I was unable to check the statistics of my data usage and requested this information to Vishal on Tikona care. Vishal assisted me to know this information adhoc for me and also confirmed the information about speed and best practices of login through Tikona.

Regards,
Vikram
                                                                                                                                                                                             


Hi
My user id is --1102867122
Mobile no- 9619186226

I would like to state that I called tikona customer care for technical support regarding my iPad internet configuration from my existing Tikona connection.
While in the past I have faced problems with Tikona Customer care, I would like to state that Mr Vishal was fully aware of how to resolve the issue and he patiently guided me through the entire process and helped me to finally use my Tikona connection on my iPad.

Really appreciate the same.


Thanks & Regards-
Sandeep Singh

Vakola, Santacruz (E)
Mumbai
                                                                                                                                                                                             



Hello,

I am Sandeep Deshpande and having a Tikona broadband connection. 

My User ID is - 1104937538
Mobile number :- 9922278109

I just want to share my feedback about Tikona support. I am always getting a good support from Tikona engineers. I talked with your engineer "Vikram Kale" who was very much interested to address my queries. He was good in explaining everything and he has good passion to resolve customer's problems. He was very polite in talking and interested to know my exact problem. Then he provided the right answers to my queries. Very good positive approach. I am very happy about the response which I received from him. 

I can completely understand that, customer handling is very challenging type of work. You cannot satisfy every customer every time and those unsatisfied customers will be making big complaints. Satisfied customers will rarely send their feedback. The one very positive difference which I can notice between Tikona support and other company's support (e.g.- Nokia, HP support) is that, Tikona engineers are always very polite, interested to know customer's problem, Tikona engineers are not already frustrated like other company's support engineers and their technical knowledge level is very high.

Thank you for providing very good support to me

                                                                                                                                                                                            
Hi


Would take this opportunity to appreciate Sri. Abhimanyu Sharma for his quick and timely help.

Tikona Group will climb great heights with such dedicated and efficient staff.

Wish Tikona Team a very Happy New Year…

Warm Regards,

Kapildev C Ullal
Advocate & Legal Consultant
                                                                                                                                                                                            

  Hi,
   This is IndrajitRakuRaj Ravi and i have just spoke to your technical support officer, Mr. Umang Mehta about the technical problems in my Tikona internet connection. I got the problem solved within a few minutes with the great help of the officer. The way the officer handled was good and very useful and i learnt to solve if such kind of problem may arise in the future.
Thanking you

Yours Sincerely
Indrajit RakuRaj Ravi