I
have been on a Tikona broadband connection since the 1 year and I just thought of
writing a Tikona Wifi review . I have come across
a lot of articles on the net, which talk about Tikona being an awful service
provider. But, I must tell you that there are always two sides to a coin. Firstly
I wanted to say that…
# Tikona is Good
Ok
I agree, Tikona does have some frequent lags in network connection, but then,
which service provider doesn’t? And that is why I decided to start of my Tikona wifi review by addressing this so called issue
that some people have with their Tikona broadband connection. I am also a
Tikona subscriber, and even I do experience some frequent downtimes. But, the
same thing used to happen with my previous service provider as well. And i
think it’s absolutely normal, it happens.
# The Customer Care is Not
That Bad
The
second thing I want to cover on this tikona wifi review
is the customer service. Well, there were times when I did have issues
with the customer service not picking up calls. But it has only happened
once-in-a-blue-moon. I was so amazed to see so many people with issues with the
customer care.
But,
my experience has been completely different. In the last one year, all my queries
were resolved on time, plus the customer care executives were really polite and
helpful.
# The Bill Cap Feature is
simply Great
I
don’t know of any other service provider who provides a bill cap facility, and
I had to mention this on my tikona wifi review. It
is an awesome feature and has greatly helped me cut down on my browsing charges
in the last one year. Tikona is not really that bad as some people are making
it look like.
I am a happy Tikona broadband subscriber, and I
would strongly recommend Tikona Wi-Fi to anyone looking for a broadband.
Afterall, you cannot judge anything without experiencing it first-hand.Tikona Review, Tikona Feedback, Tikona Digital Network
3 comments:
"Hi
This is with regards with an Appreciation for Ms. Bharti Pawar from Retention department as she has taken responsibility and also has kept her word all the time and provided with best output keeping customer first attitude in her mind.i would definitively like to say and congratulate for the best work that she has been doing for me and im sure it will be for other customers, As when i was not getting proper network coverage she had not only taken responsibility but also done the work in promised time frame with a smile on her face.i’m really happy with her work and i would like her colleagues should idolize her as a Role Model and also management should look forward to give her the best appreciation and what she deserves.
Bharti way to go Keep up the good work and please forward this to her.
Regards
Abhijit S Jani
Tikona Account id:1102536745"
"Hi
tikona customer ID is 1106153076. This is animesh, I took a new connection & was facing a technical problem so I call customer care of tikona, my call got connected to sushil from technical support, and he resolved my issue in a proper & manageable way.
Regards,
Animesh Poulick"
"Hello Sir
This feedback for Vishal Duraphe - Team Leader of Tikona Customer Care
My User ID-1106118424
I am highly impressed with this person, i would give him 10 out of 10 when it comes to rating him. He deserve the place of team leader. I would wish success in his life. He resolve my problem quickly and clearly. I am totally satisfied with the customer services of tikona.
Thanks & Regards
Rehan Zaki"
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