Tikona Broadband Review

Hi


This guy provided me the Fastest Resolution Ever that i have got form Tikona Services. He actually initiated by telling me how i can resolve my problem if in case the similar problem creeps in.

I hope this kind of service continues in future as well..

Mahesh Khandelwal
Customer Id- 1100499546
Ph- 9999239299
                                                                                                                                                                                             


Hi

 User Id: 1104369889
Mobile:  9052914555

I was unable to check the statistics of my data usage and requested this information to Vishal on Tikona care. Vishal assisted me to know this information adhoc for me and also confirmed the information about speed and best practices of login through Tikona.

Regards,
Vikram

                                                                                                                                                                                             

Hi

My user id is --1102867122
Mobile no- 9619186226

I would like to state that I called tikona customer care for technical support regarding my iPad internet configuration from my existing Tikona connection.
While in the past I have faced problems with Tikona Customer care, I would like to state that Mr Vishal was fully aware of how to resolve the issue and he patiently guided me through the entire process and helped me to finally use my Tikona connection on my iPad.

Really appreciate the same.


Thanks & Regards-
Sandeep Singh
Vakola, Santacruz (E)
Mumbai
                                                                                                                                                                                             

Hello,

I am Sandeep Deshpande and having a Tikona broadband connection. 

My User ID is - 1104937538

Mobile number :- 9922278109

I just want to share my feedback about Tikona support. I am always getting a good support from Tikona engineers. I talked with your engineer "Vikram Kale" who was very much interested to address my queries. He was good in explaining everything and he has good passion to resolve customer's problems. He was very polite in talking and interested to know my exact problem. Then he provided the right answers to my queries. Very good positive approach. I am very happy about the response which I received from him. 

I can completely understand that, customer handling is very challenging type of work. You cannot satisfy every customer every time and those unsatisfied customers will be making big complaints. Satisfied customers will rarely send their feedback. The one very positive difference which I can notice between Tikona support and other company's support (e.g.- Nokia, HP support) is that, Tikona engineers are always very polite, interested to know customer's problem, Tikona engineers are not already frustrated like other company's support engineers and their technical knowledge level is very high.

Thank you for providing very good support to me

                                                                                                                                                                                            

Hi

Would take this opportunity to appreciate Sri. Abhimanyu Sharma for his quick and timely help.

Tikona Group will climb great heights with such dedicated and efficient staff.

Wish Tikona Team a very Happy New Year…

Warm Regards,

Kapildev C Ullal

Advocate & Legal Consultant

                                                                                                                                                                                            

  Hi,

   This is IndrajitRakuRaj Ravi and i have just spoke to your technical support officer, Mr. Umang Mehta about the technical problems in my Tikona internet connection. I got the problem solved within a few minutes with the great help of the officer. The way the officer handled was good and very useful and i learnt to solve if such kind of problem may arise in the future.

Thanking you

Yours Sincerely

Indrajit RakuRaj Ravi